Calibre Audio Values

Our service was founded on a core principle: that everyone deserves to read. The values we instil today underpin that core principle; they align our team to our shared purpose and support our vision.

Being accountable highlights a dedication to honesty, responsibility, and taking ownership. Every member of the Calibre Audio team is required to take responsibility for their actions, decisions, and results, both personally and as part of the group. This accountability is not just about finishing tasks; it means being transparent, openly discussing challenges, and learning from errors. It encourages a culture of honouring commitments to clients, partners, and colleagues, thus ensuring promises are kept. It also drives continuous improvement, making accountability essential for high-quality service and positive for our users.

Community is a fundamental value displaying our commitment to building connections, inclusiveness, and support internally and externally. Community signifies acknowledging the significance of relationships—be it with colleagues, members, volunteers, or partners—and fostering these relationships with respect, empathy, and a unified sense of purpose. Valuing community fosters teamwork, open communication, and mutual support, making everyone feel important and able to contribute to shared success. It is about Calibre Audio uniting as a team, embracing diversity, and building an environment where everyone can excel. Calibre Audio is highly dedicated to the broader community it supports with accessible audiobooks. We build meaningful connections by understanding and addressing the needs and challenges of our users, going beyond a typical service provider relationship. We aim to be a positive influence, empowering and uplifting individuals and groups whilst ensuring our resources and actions genuinely benefit the community in significant ways.

Empathy is a fundamental value that influences our efforts towards understanding, compassion, and providing meaningful service. It involves genuinely listening to and comprehending the viewpoints, experiences, and emotions of others, including colleagues, users, and the wider community. At Calibre Audio, empathy is key to creating services tailored to users' needs and understanding the audience's perspective helps the team develop thoughtful solutions that address specific challenges, ensuring an efficient and deeply personal experience. Showing empathy at Calibre Audio fosters mutual respect and encourages teamwork. It drives team members to support each other, value diverse perspectives, and build a workplace where everyone feels acknowledged. This empathetic culture guarantees that Calibre Audio will uphold kindness in all its relationships.

Creativity means embracing imagination, innovative thinking, and constant improvement. It's about finding new ways to our improve services, reach more people, and make a meaningful impact with original ideas and creative solutions. Creativity involves challenging norms and finding new ways to advance, such as improving audiobook accessibility and creating immersive user experiences. The Calibre Audio team is driven to innovate, test diverse solutions, and stay flexible in a constantly changing world. Through nurturing creativity, Calibre Audio will deliver superior, accessible audiobooks and meet the needs of its community. This value encourages employees to be curious and proactive, share innovative ideas, and tackle challenges creatively. It highlights a commitment to growth, learning, and innovation in an ever-evolving environment.

Integrity represents a fundamental value reflecting the company’s commitment to honesty, transparency, and ethical behaviour across all its activities. It means making the right decisions even without supervision and maintaining strong moral principles in every action and decision. Integrity is essential for Calibre Audio, building trust with members, partners, and the community. It ensures that commitments are met and the organisation remains honest and reliable in its services and communication. Whether it's about the quality of audiobooks or interactions with stakeholders, integrity upholds consistently high standards. Employees are urged to be honest, own their actions, and communicate openly, fostering a culture of trust and shared ethical leadership. At Calibre Audio, integrity involves adhering to the company's mission, vision, and values, ensuring all decisions reflect these principles while serving the community.